Star Alliance Upgrade Award (S.A.U.A) TABLE

Discover how many miles you need to issue a starallinace upgrade award ticket on your next trip from your region to any other region.

N.B: the above Regions calculator is applicable on direct flights only, Otherwise Please contact EGYPTAIR Call Center

Regions Countries
Middle East Egypt, Israel, Jordan, Lebanon, Syria
Europe 1 Cyprus, Greece, Turkey  
Europe 2 Albania, Austria, Andorra, Azerbaijan, Belgium, Belarus, Bulgaria, Bosnia& Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia , Germany, Gibraltar, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Macedonia, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia Fed., San Marino, Serbia, Slovakia, Slovenia, Sweden, Svalbard& Jan Mayan Islands, Spain (Balearic& Canary Isl.), Sweden, Switzerland, Ukraine, United Kingdom.  
Gulf Countries   Bahrain, Iran, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen 
North Africa   Algeria, Libya, Morocco, Sudan, South Sudan, Tunisia  
East & West Africa  Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African, Chad, Congo, Congo Democratic, Cote d ivoire, Eritrea, Ethiopia, Djibouti, Equatorial Guinea, Gabon, Gambia, Guinea Bissau, Ghana, Kenya, Liberia, Mali , Mauritania, Nigeria, Niger, Rwanda, Somalia, Sao Tome & Principe, Senegal, Sierra leone, Tanzania, Togo, Uganda, Western Sahara,  
Southern Africa  Angola, Botswana, Comoros , Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Mayotte, Namibia, Reunion, Seychelles , Swaziland, South Africa, Zambia , Zimbabwe  
Indian Continent  Afghanistan, Bhutan, India , Maldives, Nepal, Pakistan, Sril anka 
South East Asia  Andama Islands , Bangladesh, Burma, Brunei, Cambodia, Christmas Islands, Cocos Islands, Kazakhstan, Kyrgyzstan, Laos, Macao Sar, Malaysia, Marshall Islands, Micronesia, Mongolia, Myanmar, Northern Mariana Islands, Philippines, Russia ( in Asia ) , Tajikistan, Thailand, Timor Leste, Turkmenistan, Uzbekistan, Viet Nam  
Central Asia & Far East  China, Taiwan, Guam, Hong Kong, Indonesia, Japan, Korea, Singapore 
North America   Canada , U.S.A 
Central America & Caribbean  Bahamas, Belize, Bermuda, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Mexico, Panama, Anguilla, Antigua & Barbuda, Aruba, Barbados, Bonaire Saba & St. Eustatius, Cayman Islands, Cuba, Curacao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Saint Barthelemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, St. Marten, Trinidad & Tobago, Turks & Caicos Islands, Virgin Islands, Puerto Rico, Virgin Islands  
South America  Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Pitcairn, Suriname, South Georgia & South Sand wish Islands, Tokelau, Uruguay, Venezuela 
Hawaii  Hawaiian islands 
Australia & New Zealand & Oceania  American Samoa, Australia, cook islands, Fiji, French Polynesia, Kiribati ( Canton & Ender bury Islands ), Nauru, New Caledonia, New Zealand, Norkfolk Islands, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis & Futuna Islands 

  • Star Alliance Upgrade Award can only be booked via internet.
  • Star Alliance Upgrade Award must be requested at any time after your paid ticket has been issued, but not less than 24 hours prior to your scheduled departure.
    For ANA: up to 56 days before departure
    For Asiana: only on date of travel
  • Upgrades are valid only on participating Star Alliance carriers.
    Star Alliance connecting partners (e.g. HO) do not provide upgrade award service.
  • Upgrading is not possible at check-in or prior to board the aircraft.
  • Miles are deducted from the EGYPTAIR Plus account automatically when the upgrade is confirmed, if a seat is available.
  • No re-issue for upgrade ticket or reservation number will be issued, even after completing the procedure of an upgrade award.
  • No voucher or a receipt shall be requested for the Star Alliance Upgrade Award.
  • The original reservation for the lower class will be automatically canceled when the upgrade is confirmed.
  • Upgrades are subject to operating carrier rules and policies.
  • Waitlists are not permitted.
  • Star Alliance Upgrade Award cannot be used on industry discount, agency discount, free, or award tickets.
  • Miles required to upgrade is per person, per segment and calculated on the day of request and is subject to change.
  • Miles will accrue based on original class of service ticketed, not on upgraded class of service.
  • Miles required for the Star Alliance Upgrade Award is same for adults and children.
  • Upgrades may be requested for up to 4 passengers in a single booking, each subject to the miles required for a single upgrade.
  • The member must personally request the Star Alliance Upgrade Award for any passenger by himself.
  • Upgrades are valid for the next higher class of service; double upgrades are not permitted.
  • Tickets eligible to be upgraded on Star Alliance Partners from
    Economy to Business class are those issued according to fares of (Y-B)
    Business to First class are those issued according to fares of (C-D).
  • Upgrading from Economy Class to Premium Economy Class with Star Alliance partners offering this class of service is not yet available.
  • All Star Alliance Upgrade Awards are subject to availability.
    The number of award seats on each airline’s flights is limited.
    Please request your Star Alliance Upgrade Award as early as possible and avoid making changes.
  • Some Star Alliance Carriers may from time to time impose a period in which no Star Alliance Upgrade Award will be available.
  • All upgrades confirmation is stored electronically which your reservation and are accepted at flight check-in.
  • Star Alliance Upgrade awards are not applicable to Codeshare flights.

  • In case of cancellation or rebooking , passenger needs to contact the relating operating airline sales office.
  • Please note that when you cancel your Star Alliance Upgrade Award, not only the upgrade, but also the original (lower class) reservation will be canceled.
  • After making a new reservation in the original class, apply again for a Star Alliance Upgrade Award via the Internet by 24 hours prior to departure.
  • If there were any seat specifications or special services (wheel chair, special meals, etc.) requested for the original reservation, please contact the operating airline and request the services again after applying for the Star Alliance Upgrade Award.

  • In case of Unused Reward Upgrade: Unused Reward Upgrade can be refunded against 5% from the deducted miles.
    N.B:
    - Miles should be within the Miles validity period. Expired Miles are non-refundable.
    - Miles will be re-deposited back to the account from which the miles were withdrawn.
  • In case of Used Reward Upgrade:
    The remaining of unused sectors are non-refundable.

  • In case of No-Show, member will travel economy not on the upgraded class, and miles will be refunded with refund fees.

For the Star Alliance upgrade , Please read the above terms and conditions , then