Upgrade tickets

General Rules & Conditions

  • Reward Upgrade is applicable from Economy Class to Business Class and from Business Class to First Class.

  • Reward Upgrade is applicable only on paid Tickets subject to the following:-

    • Tickets eligible to be upgraded from Economy to Business class are those issued according
      to fares of (Y-B-H-M-Q-K).

    • Tickets eligible to be upgraded from Business to First class are those issued according to
      Business Class fares .

  • Reward Upgrade requires confirmed reservation on the booking classes eligible for Reward upgrades (I-O). ) by minimum of 3 hours prior to flight.

  • Reward Upgrades against Miles occur after deducting certain number of Miles from the member's account. The number of Miles deducted may vary according to the destination requested as well as booking classes.
    Please refer to "Reward Upgrade" calculator

  • Before travel, if the member requires to refund the Miles deducted from his account ,
    Miles will be refunded after deducting 5% of the total deducted Miles subject to the following:-

    • The member should submit a request to refund his upgrade against miles in writing to
      EGYPTAIR Marketing Programs Department whether directly or via EGYPTAIR office which upgrade his ticket.

    • Such requests should be sent three working days as a minimum before the date travel.

  • After departure, any requests to refund Miles deducted will be refused.

  • Mileage accrual is based on the original ticketed ( Paid ) class of service.

  • EGYPTAIR reserves the right to change the number of Miles deducted against upgrading; and the fares eligible without prior notice.
    EGYPTAIR will use best efforts to notify members with such changes before execution; and will not be held liable if any changes
    are done without prior notice.

  • The member can change reservation against equivalent of 50 USD for international flights and 15 USD
    for domestic flights paid at EGYPTAIR Sales Offices.

Now you can redeem your EGYPTAIR Plus Miles to Upgrade on Star Alliance Carrier Members Click Here
( For Upgrading on MS flights Please contact MS sales office to confirm and reissue the ticket to avoid any reservation cancellation. )

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