Terms and conditions


  • Membership is available to all individuals worldwide, subject to local laws and regulations.
  • Individuals aged 18 years or over are allowed to enroll the Programme .
  • Individuals aged between 2-18 years can enroll to the Programme as accompanying members subject to the terms and conditions To become a member, you may fill in an application form which is available at all EGYPTAIR's Sales offices and travel agents , Moreover, an electronic application form is available on EGYPTAIR’s website: www.egyptairplus.com
     
  • The card is personal and benefits are valid for the card holder only.
  • In case of applying via EGYPTAIR’s website, the customer should retain the membership number shown on screen after filling in the application form. The customer will use his membership number to activate his membership card while making his first booking on EGYPTAIR / Star Alliance flights after enrollment whether at EGYPTAIR's Sales offices, travel agents or via the internet.
  • When enrollment occurs by filling in the paper application form that is available at all EGYPTAIR's Sales, The application form should be sent after completion to the nearest EGYPTAIR Sales office. or submitted to Marketing Programs Department.
  • EGYPTAIR has the right to amend the enrollment terms and conditions at any time.
  • Every individual is entitled to only one membership with one account. In case of duplicate accounts, EGYPTAIR has the right to cancel the duplicate accounts and keep only one account for the member , and that will be according to EGYPTAIR'S own discretion.
  • Individuals who apply for enrollment with EGYPTAIR Plus agree that EGYPTAIR has the right to save all their personal information and use such data for marketing and communication purposes.
  • In case of the member misuse, misrepresentation and contravention of membership terms and conditions, EGYPTAIR has the right to terminate his membership, with loss of all accrued awards and privileges. If necessary, legal proceedings will be taken.
  • Membership and accounts cannot under any circumstances be transferred to anyone else. In case of death the Membership will be terminated automatically.
     
  • Members have the right to terminate their membership by sending a written notice to Marketing Programs Department. Membership cards should be delivered to the nearest EGYPTAIR'S Sales Office.
    In the event of loss, theft or damage of the membership card, the member should notify Marketing Programs Department immediately in writing to take the necessary actions and reissue a duplicate Card against 500 miles that will be deducted from the member’s account, usually it takes4 weeks till the duplicate card reach the member , Any deserved miles that the member deserves due to his travel onboard EGYPTAIR/Star Alliance flights will not be credited to his account until he receives the duplicate membership card and submit Retro Claim requesting these miles attached with the required documents in this respect.
     
  • EGYPTAIR PLUS reserve it's rights to push notification Emails to its valued customers informing them with important information
    regarding its rules and regulation even though the customer requested not to receive normal Emails from EGYPTAIR PLUS